You haven't searched anything yet.
Group O is seeking a Bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns.
As a Bilingual Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills.
The ideal candidate for this role will possess effective communication skills, problem-solving abilities, and a customer-focused mindset.
Key Responsibilities
Minimum Qualifications
Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com, we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.
Grow With Group O
At Group O, it’s our employees who we value most. That’s why we provide a supportive environment where are employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees’ health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future.
In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.
Full Time
Business Services
$33k-42k (estimate)
03/27/2024
07/08/2024
thesimonlawgroup.com
FRIENDSWOOD, TX
25 - 50
1978
NICHOLAS SIMON
$10M - $50M
Business Services
Full service personal injury law firm.
The job skills required for Bilingual Customer Service Rep include Customer Service, Communication Skills, Customer Support, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Rep positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Rep. You can explore the career advancement for a Bilingual Customer Service Rep below and select your interested title to get hiring information.